WRTA Paratransit

Contact WRTA Paratransit

PBSTM, Inc.
60 Foster St. [ map ]
Worcester, MA 01608
508.791.WRTA option 3

Email: Paratransit@therta.com

Please note over the phone language interpreter services are available by contacting WRTA Paratransit Office. The WRTA Paratransit website can also be translated into various languages using Google Translate. Simply click “translate” in the upper right corner of your screen, and select your preferred language from the Google Translate toolbar dropdown menu. It’s that easy!

To file feedback:
Click here
 to go the WRTA Customer Service Feedback Form or call us at 508-791-WRTA (9782). Live operators are available Monday through Friday (excluding Holidays) from 8:00 am to 4:30 p.m.   

To schedule a ride:
Call 508.791.WRTA option 3.
Click here to read step-by-step instructions for scheduling a ride.

If you do not receive a phone call the night before your trip is scheduled, you must call to receive your pick-up information or to cancel your trip.

Click here to read the WRTA's Cancellation Policy.

Download the WRTA Paratransit ADA Riders' Guide (PDF) or (Word Document).

If this information is needed in another language, please click on the Google Translate feature above.

Arabic: "أذا أردت ترجمة هذة المعلومة للغة أخرى اضغط على مفتاح جوجل فوق"
Chinese: 如果此信息需要用另一种语言,请点击谷歌翻译的上述特征。
Polish: W celu przetłumaczenia powyższego tekstu należy skorzystac z translatora Google. Link do translatora znajduje sie powyżej.
Portuguese: Caso essa informação seja necessária em outro idioma, favor clicar no link do tradutor da Google acima.
Spanish: “Si necesita esta información en otro idioma, por favor use la herramienta de “Google Translate” ubicado arriba en esta página.”
Swahili: Kama unahitaji habari hii katika nyingine lugha, unaweza kubonyeza mahali panaandikwa “Google Translate” hapa juu.
Vietnamese: Nếu thông tin này cần được xem trong ngôn ngữ khác, xin vui lòng chọn tính năng Google Translate ở trên
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