WRTA Paratransit

WRTA Requirements for Personal Care Assistants (PCAs)

Personal Care Assistants are individuals whose assistance is needed by a rider to travel. Anyone who is involved in the "helping process" required by the rider to travel, either while riding on the service or after reaching a destination, is considered a PCA.

Some riders may require a PCA on all trips or may only require one on some trips. Please inform us during the reservation process if you will be traveling with a PCA. 

A rider is entitled to use different PCAs rather than the same one at all times. Individuals who require a PCA are not allowed to act in that same capacity for others, since it would require taking two PCAs for one rider's trip.

If this information is needed in another language, please click on the Google Translate feature above.

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